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VW Parts & Tech Help for Aircooled Volkswagen Folks!

*********************** EMAIL SUPPORT is FASTEST
CUST CARE: custservice@aircooled.net

VW QUESTIONS: vwtech@aircooled.net

RETURN REQUESTS: returns@aircooled.net
(all returns must be pre-authorized)

We rely heavily on email as the most efficient and accurate way to serve our customers. Please only contact us by PHONE if you are unable to email for some reason, or if your situation (or tech question) is complicated.


We do NOT offer "formal" phone hours, but instead RETURN ALL MESSAGES at a time when we are able to focus on your situation/questions and aren't preoccupied with the flurry of shipments that we are shipping to waiting customers in the busy part of our day. We return calls DURING THE DAY at various times throughout the week as time allows, so please BE PREPARED TO WAIT AT LEAST A FEW DAYS for us to call you back. If you are phoning for status of a backorder or order in process, you may receive your reply by EMAIL.

Aircooled.Net Inc.
379 West 6500 South
Murray, Utah 84107 USA

(all returns must be pre-authorized)

We serve the VW parts and VW Tech needs of owners of aircooled VW Beetle, Volkswagen Bus, Karmann Ghia, Type 181 Thing, VW Type 3 Squareback / Fastback / Squareback, and Type 4 VW. Tech Tips, project advice, and quality parts for VW Restoration, VW Performance and Custom Aircooled VW projects.

Staff & Warehouse

We are family-owned, and human-operated. No Mega-Corp here!
John Connolly
Owner / Tech/Product Manager
~ 64 Ragtop “Herbie” (2332cc Street Legal)
~ 63 Beetle Deluxe Sedan (Stock)
~ 72 Super Beetle (Custom, Lowered)
Other things he does besides aircooled VW stuff: Soccer Coach, Poker Player, Freestyle Skier
Devin Hogan
Warehouse Coordinator / Receiving
~72 Super Beetle
…warehouse DJ…
Stephanie Bauer
Customer Care and Order Coordinator
~ First car was 72 Baby Blue Std Beetle
…has been known to respond to emails between 12:00am – 11:59pm, 7 days/wk…
Channa Connolly
Owner / Operations Manager / Website & Marketing
~ 56 Ragtop (36HP and proud of it!)
Shar Fredrickson
Payment Processing / Bookkeeping
…Festivities Coordinator…
Matt McDowell
Shipping Coordinator / Packaging Ninja
~67 Beetle, Ruby Red
Corbin Robinson
International Customer Care / Returns Processing
~lusting after a Type 3 Squareback…
Our warehouse in Salt Lake City, Utah – If you’re in town, stop by and say hi!