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If it isn't a great product,
we won't sell it.
Almost every store carries some items
that are of a poor grade, and some products of exceptional value.
You, the consumer are adrift in a sea of choices, often with no idea
which items are worth the money, and your time, except in a few cases
where you have ordered a particular item before, or know someone who
has.
Our store is different - BETTER! - in that we have done the
shopping for you, and consolidated the best products available from
all of the various suppliers, old and new. We have compiled 30 years
of aircooled VW experience and trial and error into Aircooled.Net,
a convenient and innovative online order catalog that ONLY sells quality,
pre-screened parts. We also offer both PRE and POST sale technical
support by email. Before you buy, we'll do our best to help you determine
what part you need (which isn't always easy since these cars were
so easily modified and have been around so long!) After you buy, you'll
have a means to ask your installation questions 24/7, whenever you
need help. When you order from Aircooled.Net (assuming you order the
right part for your application), you can rest easy knowing that you'll
get a product that will work, fit, and last.
Have you ever bolted on a shiny, new,
chrome mirror (for instance) only to find that once you hit 40mph
it "folds" flat against your window? And then discover that
regardless how tight you make it, you can't prevent the "folding"
effect? Even if you paid a bargain basement price for this mirror
- was it a good deal?
It's experiences like this that we
strive to eliminate by providing parts carefully selected and screened
from over 100 suppliers. We sell at prices that reflect a product's
true value, taking into account reasonable and appropriate product
fit, durability, and function. When you purchase your VW parts from
Aircooled.Net, you are saved the legwork and the hassle, AND you can
know that a part you purchase from us will be one of the best available
for your car.
There are some items that we don't
carry at all, even though they are available. Does that surprise you?
Well, consider this: we could not, with a clear conscience, carry
new steel fenders since they simply do not arrive, fit, and hold up
as well as the original ones from your car, and GOOD quality replacements
are not available at this time. The
profit made on "poor quality" parts is not worth what would
happen to our reputation if we sold these items.
When you see that we are carrying
an item, you can have confidence that it WORKS, and that you will
not be disappointed. If you cannot find the part you are looking for
in our catalog, it either means that there is not a good quality part
on the market yet, or it may mean that we haven't made arrangements
with a quality supplier yet. So if you are wondering about the availability
and quality of a specific product or part, email our technical expert
at .
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| We
are so sure that our line of parts and service will leave you satisfied
and happy, that we offer a 30 day satisfaction guarantee on every part
we sell!
If for any
reason you are dissatisfied or unable to use a part or product purchased
from Aircooled.Net, you can return it within 30 days from date of
purchase and either receive an appropriate replacement, or be credited
for the full purchase price.
Sometimes
people ask us why we don't offer a "lifetime guarantee"
like some of our competitors offer -- Our answer is, we refuse to
engage in deceptive advertising! If you look in the fine print of
those "lifetime" guarantees, you will find that "lifetime"
is defined very vaguely to mean "lifetime of the product"!
Their fine print gives them the right to refuse any return of a product
whose "lifetime" has been exhausted -- and guess who gets
to decide what a reasonable lifetime for your defective item is? THEM!
(not you!) If they sold you a cheap product that doesn't last as long
as you expected, or work as well as you expected, all they have to
say (and they do!) is "that is the normal performance and/or
lifetime for that product" and they won't take it back!
The very BEST
guarantee, and the one that WE offer, is the one you never have to
use, and that is why we carefully screen every part we carry for fit
and quality BEFORE we list it in our catalog.
For details
of our Guarantee and Return Policies/Procedures .
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