Parts and Technical Questions --
EMAIL is by far the fastest way to get your questions answered by our Order Manager, John Connolly. You may telephone and speak to him if you have specific parts or technical questions that are not answered in the product descriptions of our online catalog, or if your situation is too detailed to discuss via email. Please be advised we prefer NOT to take orders by telephone, and would rather you place your order ONLINE after getting your questions answered (see below for how and why!) John is not always available to answer the phone directly since he oversees many aspects of the business in addition to being the main "source" of VW knowledge behind Aircooled.Net. If you try repeatedly to reach us by phone and are not successful, please send an email instead and we promise to respond promptly!

Customer Service --
801-453-1906 (phone)
801-943-4176 (fax)
for Guarantee, Warranty Info and links to Return Authorization Instructions

Company Mailing Address (please do not ship to this address without prior authorization)

Aircooled.Net, Inc.
362 W. 6100 South, Unit A
Murray , UT 84107

Place An Order via our Online Catalog and Secure Check Out System
http://www.aircooled.net
At this time, orders must be placed via our online ordering system since we do not maintain a customer order telephone center. Ordering online at www.aircooled.net is the best way to ensure that your order information is complete and accurate, that your payment information is transmitted securely, and that you are given the opportunity to select from all of the applicable shipping options based on your shipping address. Our online system is designed to capture the order detail necessary to expedite your order efficiently and accurately.

We have concentrated our efforts on providing superlative web-based delivery of VW project technical support, and innovative and efficient online parts ordering. Because we are an internet based company, we do NOT have a PRINTED catalog. The time and expense of publishing a paper-based catalog for a traditional style mail out is cost prohibitive compared to the realtime, up-to-date style catalog we can provide to our customers online. Of course, if you ever have trouble finding something you want or need, just shoot us an email with your question and we will respond promptly!