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VW Parts & Tech Help for Aircooled Volkswagen Folks!

*********************** EMAIL SUPPORT is FASTEST
CUST CARE: custservice@aircooled.net

VW QUESTIONS: vwtech@aircooled.net

RETURN REQUESTS: returns@aircooled.net
(all returns must be pre-authorized)

We rely heavily on email as the most efficient and accurate way to serve our customers. Please only contact us by PHONE if you are unable to email for some reason, or if your situation (or tech question) is complicated.

***********************
PHONE SUPPORT is SLOWER
801-453-1906
(Leave MESSAGE for CALL BACK)

We do NOT offer "formal" phone hours, but instead RETURN ALL MESSAGES at a time when we are able to focus on your situation/questions and aren't preoccupied with the flurry of shipments that we are shipping to waiting customers in the busy part of our day. We return calls DURING THE DAY at various times throughout the week as time allows, so please BE PREPARED TO WAIT AT LEAST A FEW DAYS for us to call you back. If you are phoning for status of a backorder or order in process, you may receive your reply by EMAIL.

Aircooled.Net Inc.
379 West 6500 South
Murray, Utah 84107 USA

(all returns must be pre-authorized)

We serve the VW parts and VW Tech needs of owners of aircooled VW Beetle, Volkswagen Bus, Karmann Ghia, Type 181 Thing, VW Type 3 Squareback / Fastback / Squareback, and Type 4 VW. Tech Tips, project advice, and quality parts for VW Restoration, VW Performance and Custom Aircooled VW projects.

Privacy Policy

At Aircooled.Net, we take our customers’ right to privacy VERY seriously.

Protecting your private information is our priority. This Statement of Privacy applies to the Aircooled.Net Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Aircooled.Net Inc. include Aircooled.Net, www.aircooled.net and vwparts.aircooled.net. The Aircooled.Net website is a ecommerce site. By using the Aircooled.Net website, you consent to the data practices described in this statement.

Collection of your Personal Information
Aircooled.Net may collect personally identifiable information, such as your name. If you purchase Aircooled.Net’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Aircooled.Net. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Aircooled.Net website.

Aircooled.Net encourages you to review the privacy statements of websites you choose to link to from Aircooled.Net so that you can understand how those websites collect, use and share your information. Aircooled.Net is not responsible for the privacy statements or other content on websites outside of the Aircooled.Net website.

Use of your Personal Information
Aircooled.Net collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Aircooled.Net may also use your personally identifiable information to inform you of other products or services available from Aircooled.Net and its affiliates. Aircooled.Net may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Aircooled.Net does not sell, rent or lease its customer lists to third parties. Aircooled.Net may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Aircooled.Net, and they are required to maintain the confidentiality of your information.

Aircooled.Net may keep track of the websites and pages our users visit within Aircooled.Net, in order to determine what Aircooled.Net services are the most popular. This data is used to deliver customized content and advertising within Aircooled.Net to customers whose behavior indicates that they are interested in a particular subject area.

Aircooled.Net will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Aircooled.Net or the site; (b) protect and defend the rights or property of Aircooled.Net; and, (c) act under exigent circumstances to protect the personal safety of users of Aircooled.Net, or the public.

Use of Cookies
The Aircooled.Net website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Aircooled.Net pages, or register with Aircooled.Net site or services, a cookie helps Aircooled.Net to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Aircooled.Net website, the information you previously provided can be retrieved, so you can easily use the Aircooled.Net features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Aircooled.Net services or websites you visit.

Security of your Personal Information
Aircooled.Net secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen
Aircooled.Net does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Aircooled.Net by contacting us here:

Web page: http://www.aircooled.net
Email: admin@aircooled.net
Phone: 801-453-1906

Changes to this Statement
Aircooled.Net will occasionally update this Statement of Privacy to reflect company and customer feedback. Aircooled.Net encourages you to periodically review this Statement to be informed of how Aircooled.Net is protecting your information.

Contact Information
Aircooled.Net welcomes your questions or comments regarding this Statement of Privacy. If you believe that Aircooled.Net has not adhered to this Statement, please contact Aircooled.Net at:

Aircooled.Net Inc.
362 W. 6100 South Unit A
Salt Lake City, Utah 84107

Email Address:
admin@aircooled.net

Telephone number:
801-453-1906

Effective as of February 19, 2012

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